29 Nov

Posted at 07:56h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]A warranty is usually defined by the law as a guarantee or promise that lets one party assure another that a set of specific facts or conditions are either true or will happen. These kinds of policies...

29 Nov

Posted at 07:55h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]If you're thinking about letting your home via Airbnb, you'll be interested in what the New Zealand Insurance and Financial Services Ombudsman, Karen Stevens, has to say about it. She has given a timely warning about the...

29 Nov

Posted at 07:54h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]You may have heard about it on the news. A New Zealand woman, Abby Hartley, is trapped in a hospital in Bali, in an induced medical coma, and there's a terrific row going on about how to...

29 Nov

Posted at 07:52h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]It's amazing where inspiration comes from. It doesn't always arise from the places you might expect. Who would have imagined that The Incredibles 2, the latest summer smash of an animated film from Pixar, would contain so...

29 Nov

Posted at 07:52h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]The Chartered Insurance Institute – the CII - is our industry's international professional body, a respected organisation that provides people who work in insurance with the chance to get valuable insurance-related qualifications recognised across the world. International...

29 Nov

Posted at 07:51h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]Insurance is all about defining and handling risks, also known as hazards. You might have come across the terms 'physical hazard' and 'moral hazard'. But what do they mean in an insurance context? Here's what you need...

29 Nov

Posted at 07:45h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]The insurance industry dates back hundreds of years. But the way the world does business has changed beyond recognition over the past two decades with the arrival of the digital world, the internet and email. Some of the...

29 Nov

Posted at 07:44h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text]Tell your house insurer about working from home[/vc_column_text][vc_empty_space height="16px"][vc_single_image image="1017" img_size="full" qode_css_animation=""][vc_empty_space height="16px"][vc_column_text el_class="txt-body"]You might not need a specialist home insurance policy to cover your home-working life. But you definitely need to let your home insurance company know...

29 Nov

Posted at 07:44h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]A business is nothing without its employees. Your people are your most precious business resource. Without them, your company is just an empty building. At the same time it costs a lot of money to take on...

29 Nov

Posted at 07:42h in In The Know

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text el_class="txt-body"]Wherever we happen to work, we are all consumers, all 'customers', and everyone enjoys it when we get really good service. But what, exactly, does 'great customer service' mean? And what are the best ways to provide...